Terms and Conditions

Last updated: 8 June 2026

1. Introduction and Acceptance

1.1. These Terms and Conditions ("Terms") govern your access to and use of the Stayground platform, including our websites, mobile applications, and related services (collectively, the "Platform"), operated by Stayground ("Stayground", "we", "us", or "our").

1.2. By creating an account, accessing, or using the Platform in any way, you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated into these Terms by reference. If you do not agree, you must not use the Platform.

1.3. These Terms apply to all users of the Platform, including Schools, Parents, Instructors, and any other visitor (each a "User" and collectively "Users").

1.4. We may amend these Terms at any time. The updated version will be posted on the Platform with a new "Last updated" date and, where the change is material, we will provide reasonable notice. Your continued use of the Platform after changes take effect constitutes acceptance of the revised Terms.

2. Definitions

3. The Nature of Stayground — Technology Provider Only

This section is fundamental. By using the Platform you accept it in full.

3.1. Stayground is a technology platform only. We provide software that enables Schools, Parents, and Instructors to discover one another, communicate, schedule, book, and process payments. We are not a school, an educational provider, a coaching or sports organisation, a recruitment or employment agency, a facility operator, an insurer, or a travel or events organiser.

3.2. Stayground does not provide, deliver, supervise, or control any program, activity, session, coaching, or instruction. All programs, activities, and sessions are provided by Schools and/or Instructors acting on their own behalf and under their own responsibility.

3.3. Stayground is not a party to any agreement between Users. When a Parent enrols in a School Program, the agreement is between the Parent and the School. When an Instructor books a Facility Rental, the agreement is between the Instructor and the School. Stayground is not a party to, and assumes no responsibility or liability under, any such agreement, even though payment may be processed through the Platform.

3.4. No employment or agency relationship. No User is an employee, agent, partner, or joint venturer of Stayground by reason of using the Platform. Instructors are independent providers who set their own services and are solely responsible for their own conduct, qualifications, licences, taxes, and legal obligations. Schools are independent institutions solely responsible for the programs they administer.

3.5. Allocation of responsibility. As between the Users:

3.6. Any claim, dispute, or liability arising out of or relating to a program, activity, session, facility, or the conduct of any User must be pursued directly against the responsible School or Instructor, and not against Stayground.

4. Eligibility and Accounts

4.1. You must be at least 18 years old and able to form a legally binding contract under Egyptian law to create an account. Children may not create accounts. A Child's use of any program is arranged and consented to by a Parent.

4.2. You agree to provide accurate, current, and complete information during registration and to keep it updated. You are responsible for all activity that occurs under your account and for keeping your login credentials confidential.

4.3. You are responsible for the accuracy of all Content you submit, including qualifications, certifications, identity documents, facility descriptions, availability, pricing, and program details. Submitting false, misleading, or fraudulent Content is a material breach of these Terms.

4.4. We may refuse, suspend, or terminate any account at our discretion, including where we reasonably believe a User has breached these Terms, poses a risk to other Users (in particular to Children), or where required by law.

5. Responsibilities of Schools

5.1. The School is solely responsible for organising, supervising, and delivering its School Programs in compliance with all applicable Egyptian laws and regulations, including those governing education, child protection, health and safety, and labour.

5.2. The School is responsible for vetting, approving, supervising, and (where applicable) employing or engaging the Instructors and staff who deliver its School Programs, and for the safeguarding and supervision of Children during those programs.

5.3. For Facility Rentals, the School is responsible for ensuring the rented facility is in a safe and serviceable physical condition and free from hidden physical danger. The School is not responsible for the conduct, content, supervision, or safety of the Facility Rental session itself, which is the sole responsibility of the Instructor.

5.4. The School warrants that it holds all licences, permits, and authorisations required to operate its facilities and programs, and that it maintains adequate insurance for its premises and activities.

5.5. The School is the data controller of the Children's and Parents' personal data it processes for its own purposes and is responsible for obtaining all consents required under applicable data-protection law for those purposes.

6. Responsibilities of Instructors

6.1. The Instructor is an independent provider, solely responsible for the planning, delivery, supervision, and safety of every session the Instructor conducts, whether as part of a School Program or as a Facility Rental.

6.2. The Instructor warrants that:

6.3. For Facility Rentals, the Instructor accepts sole responsibility and liability for any incident, injury, loss, or damage arising during or out of the session, including to participants, third parties, and the School's property, save only for loss or damage caused by the physically unsafe condition of the facility itself (which is the School's premises responsibility under Section 5.3).

6.4. The Instructor is solely responsible for the Instructor's own taxes, social-insurance contributions, and regulatory filings. Nothing in these Terms creates an employment relationship between the Instructor and Stayground.

7. Responsibilities of Parents and Provisions Regarding Children

7.1. A Parent who registers a Child or books any program represents and warrants that they are the parent or legal guardian of the Child and are fully authorised to act, consent, and contract on the Child's behalf and on behalf of any other parent or guardian of that Child.

7.2. The Parent assumes full responsibility and liability for the Child's participation in any program, activity, or session, and for the Child's conduct, on the same basis as set out in Section 8 (Assumption of Risk).

7.3. The Parent is responsible for assessing the suitability of any program, Instructor, School, or facility for their Child, including the Child's health, fitness, and any special needs, and for disclosing relevant information to the School or Instructor.

7.4. Children's personal data. Where the Platform processes the personal data of a Child, the Parent provides explicit, informed consent on the Child's behalf as set out in our Privacy Policy. The Parent acknowledges that processing a Child's data is governed by Egyptian data-protection law and consents accordingly. Stayground does not knowingly allow Children to create their own accounts.

7.5. The Parent's contract for any School Program is with the School, and for any privately arranged session is with the Instructor. Stayground is not a party to that contract.

8. Assumption of Risk

8.1. You acknowledge that physical, sporting, recreational, and educational activities carry inherent risks, including the risk of physical injury, illness, property damage, and, in rare cases, serious harm. These risks cannot be eliminated regardless of the care taken.

8.2. To the maximum extent permitted by Egyptian law, each User (and, in the case of a Child, the Parent on the Child's behalf) knowingly and voluntarily assumes all such risks arising from participation in any program, activity, session, or use of any facility booked through the Platform, whether those risks arise from the conduct of a School, an Instructor, another participant, or otherwise.

8.3. This assumption of risk is given in favour of Stayground only in respect of Stayground's role as technology provider. It does not relieve a School or Instructor of their own legal responsibilities, and nothing in this Section purports to waive any liability that cannot be waived in advance under Egyptian law (see Section 11.5).

9. Release of Claims Against Stayground

9.1. To the maximum extent permitted by Egyptian law, you release Stayground and its officers, directors, employees, and affiliates from any and all claims, demands, damages, losses, and liabilities of every kind, whether known or unknown, arising out of or in any way connected with: (a) any program, activity, session, or facility; (b) the conduct, acts, or omissions of any School, Instructor, Parent, Child, or other User; (c) the suitability, qualifications, or background of any User; or (d) any dispute between Users.

9.2. Because Stayground is not a party to the underlying arrangements and does not deliver or supervise any activity, you agree to direct any such claim to the responsible School or Instructor.

9.3. This release applies to the maximum extent permitted by law and does not exclude any liability that may not lawfully be excluded in advance (see Section 11.5).

10. Vetting and User-Provided Information

10.1. The Platform may provide tools that help Schools collect and review Instructor documents, certifications, and identity information ("Vetting Tools"). The Vetting Tools are administrative aids only.

10.2. Stayground does not independently verify, endorse, guarantee, or warrant the identity, qualifications, certifications, background, character, suitability, or conduct of any User. Responsibility for reviewing and approving Instructors for a School Program rests with the School; responsibility for the truth and validity of submitted documents rests with the Instructor.

10.3. Any rating, review, or profile information displayed on the Platform is provided by Users or generated from User activity and does not constitute a recommendation or warranty by Stayground.

10.4. You are responsible for making your own assessment of any other User before engaging with them, and for taking appropriate precautions, particularly where Children are involved.

11. Disclaimers and Limitation of Liability

11.1. "As is" basis. The Platform is provided on an "as is" and "as available" basis. To the maximum extent permitted by Egyptian law, Stayground disclaims all warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, and uninterrupted or error-free operation.

11.2. No warranty as to Users or activities. Stayground makes no warranty regarding the quality, safety, legality, or suitability of any program, activity, session, facility, School, or Instructor, or as to the accuracy of any Content.

11.3. Exclusion of indirect loss. To the maximum extent permitted by Egyptian law, Stayground shall not be liable for any indirect, incidental, special, consequential, or exemplary loss, or for loss of profits, revenue, data, or goodwill, arising out of or related to your use of the Platform.

11.4. Liability cap. To the maximum extent permitted by Egyptian law, Stayground's total aggregate liability to any User arising out of or relating to the Platform shall not exceed the total fees actually received by Stayground from that User in the six (6) months immediately preceding the event giving rise to the claim.

11.5. Mandatory carve-outs (Egyptian law). Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited in advance under Egyptian law, including:

Where any exclusion or limitation in these Terms is found unenforceable, it shall be reduced to the minimum extent necessary and the remainder shall continue in full force.

12. Indemnification

12.1. To the maximum extent permitted by Egyptian law, you agree to indemnify, defend, and hold harmless Stayground and its officers, directors, employees, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Platform; (b) your breach of these Terms; (c) your violation of any law or of the rights of any other person; (d) any Content you submit; and (e) in the case of a School or Instructor, any program, activity, session, or facility you provide, organise, or deliver.

12.2. This indemnity is in addition to, and does not limit, any other remedy available to Stayground.

13. Payments, Fees, and Refunds

13.1. Payments on the Platform, where enabled, are processed by a third-party payment provider. By making a payment, you also agree to that provider's applicable terms. Stayground does not store full card details.

13.2. Stayground may charge service or platform fees, which will be disclosed before you complete a Booking. Where a payment includes amounts payable to a School or Instructor, those amounts are collected on their behalf and remitted to them; Stayground is not the provider of the underlying program or session.

13.3. Refunds and cancellations are governed by the cancellation policy of the relevant School or Instructor and any cancellation policy displayed at the time of Booking. Stayground's own platform fees are non-refundable except where required by law.

13.4. You are responsible for any taxes applicable to your own activities. Schools and Instructors are responsible for issuing any tax documentation required for the programs or sessions they provide.

13.5. You agree not to circumvent the Platform's payment system to avoid fees for Bookings introduced through the Platform.

14. Data Protection and Privacy

14.1. Stayground processes personal data in accordance with its Privacy Policy and applicable Egyptian data-protection law, including Law No. 151 of 2020 (the Personal Data Protection Law) and its Executive Regulations.

14.2. Where you submit another person's personal data (for example, a School submitting Instructor data, or a Parent submitting a Child's data), you confirm you have the authority and lawful basis to do so and have obtained any required consents.

14.3. Processing of a Child's personal data requires the explicit consent of the Child's parent or legal guardian, as further described in the Privacy Policy.

14.4. Schools and Instructors who determine the purposes of their own processing act as independent data controllers for that processing and are responsible for their own compliance.

15. Acceptable Use

15.1. You agree not to: (a) use the Platform for any unlawful purpose or in breach of these Terms; (b) submit false, misleading, infringing, or harmful Content; (c) impersonate any person or misrepresent your affiliation; (d) attempt to gain unauthorised access to the Platform or interfere with its operation; (e) harvest or misuse other Users' data; (f) use the Platform to harass, endanger, or exploit any person, in particular any Child; or (g) circumvent any safety, payment, or access control of the Platform.

15.2. We may remove Content and suspend or terminate accounts that breach this Section, and we may report unlawful conduct to the competent authorities.

16. Intellectual Property

16.1. The Platform, including its software, design, trademarks, and content created by Stayground, is owned by Stayground or its licensors and is protected by applicable intellectual-property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to use the Platform for its intended purpose.

16.2. You retain ownership of Content you submit but grant Stayground a worldwide, royalty-free licence to host, store, display, and use that Content as necessary to operate and provide the Platform.

17. Suspension and Termination

17.1. You may stop using the Platform at any time and request closure of your account.

17.2. We may suspend or terminate your access at any time, with or without notice, where you breach these Terms, where continued access poses a risk to other Users (especially Children), or where required by law.

17.3. Sections that by their nature should survive termination — including Sections 3, 8, 9, 11, 12, 13, 14, 19, and 20 — survive termination of these Terms.

18. Third-Party Services

18.1. The Platform may link to or rely on third-party services (such as payment, hosting, mapping, or communication services). Stayground is not responsible for the content, policies, or practices of those third parties, and your use of them is at your own risk and subject to their terms.

19. Mobile Applications and App Stores

This Section applies in addition to the rest of these Terms when you access the Platform through our mobile applications, including the Stayground app for Parents and the Stayground app for Instructors/Coaches (each an "App"), downloaded from a third-party app store or distribution platform such as the Apple App Store or Google Play (each an "App Store").

19.1. Licence. Subject to your compliance with these Terms, Stayground grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to download and use the App on a device that you own or control, solely for your personal or internal business use as intended by the Platform. You may not copy, modify, reverse-engineer, decompile, distribute, rent, lease, or create derivative works of the App except as permitted by applicable law.

19.2. App Store terms also apply. Your download and use of the App is also subject to the terms, rules, and usage policies of the App Store from which you obtained it. In the event of a conflict between these Terms and the App Store terms with respect to your use of the App, these Terms govern as between you and Stayground, except where the App Store terms are mandatory, in which case the App Store terms prevail to the minimum extent of the conflict.

19.3. No App Store responsibility. You acknowledge that the App Store provider is not responsible for the App or its content and has no obligation to provide any maintenance or support for the App. Any warranty, claim, loss, liability, damage, cost, or expense attributable to a failure of the App to conform to any warranty is the responsibility of Stayground (subject to Section 11), and not the App Store provider.

19.4. Apple-specific terms. If you obtained the App from the Apple App Store, the following additional terms apply:

19.5. Google Play-specific terms. If you obtained the App from Google Play, you acknowledge that the Google Play Terms of Service and Google's usage policies also apply, and that Google is not a party to these Terms and is not responsible for the App.

19.6. Device permissions. The App may request access to device features and data — such as your camera and photo library (for uploading documents or photos), push notifications, and network access — for the purpose of providing Platform features. You can manage these permissions in your device settings; disabling a permission may limit certain features.

19.7. Updates. The App may automatically download and install updates, which may be required for continued use. These Terms govern any updates unless an update is accompanied by separate terms.

19.8. User-generated content, reporting, and blocking. Where the App allows Users to interact or submit content, you agree to the acceptable-use rules in Section 15 and must not submit objectionable content or harass any other User. Where such features are available in the App, you may report objectionable content or conduct and block other Users; we will review reports and may remove content or restrict accounts in accordance with Section 17. There is no tolerance for abusive content or behaviour, particularly anything that endangers a Child.

20. Governing Law and Dispute Resolution

20.1. These Terms are governed by and construed in accordance with the laws of the Arab Republic of Egypt.

20.2. Any dispute arising out of or relating to these Terms or the Platform that cannot be resolved amicably shall be subject to the exclusive jurisdiction of the competent courts of Cairo, Egypt.

20.3. Nothing in this Section prevents Stayground from seeking urgent or injunctive relief in any competent court.

21. General

21.1. Severability. If any provision of these Terms is held invalid or unenforceable, that provision shall be limited or removed to the minimum extent necessary, and the remaining provisions shall continue in full force.

21.2. No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.

21.3. Assignment. You may not assign your rights under these Terms without our consent. We may assign our rights and obligations, including in connection with a merger, acquisition, or sale of assets.

21.4. Entire agreement. These Terms, together with the Privacy Policy and any policies referenced within, constitute the entire agreement between you and Stayground regarding the Platform.

21.5. Language. These Terms may be provided in English and Arabic. In the event of a conflict, the English version shall prevail for the purposes of Egyptian law.

21.6. Contact. Questions about these Terms may be sent to hello@thefoundry.run.